Author:Seymour, Mike

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Collins Hotel & Hospitality English [Workbook Only]

By: Seymour, Mike

Price: $18.99

Publisher: United Kingdom, HarperCollins Publishers: 3/Apr/2012

Seller ID: 23471

ISBN: 0007462999


160 This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. *4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. *The... View more info