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Getting It Right at Work: Customer Service DVD  Customer Service: DVD, De Silva Joyce, Helen
Author Name:    De Silva Joyce, Helen

Title:   Getting It Right at Work: Customer Service DVD Customer Service: DVD

:   DVD

Publisher:   Australia NSW AMES (Adult Migrant English Service) Publications 28/Feb/2005

ISBN Number:   0734725892 / 9780734725899

Seller ID:   9453

DVD Uses dramatic scenarios to examine unsuccessful and successful versions of common workplace interactions such as accurate telephone messages, dealing with difficult customers, negotiating problems and giving updates in meetings. (ISBN: 9780734725899 - When referring to this item please quote our stock ID: 9453)


Price = 25.50 AUD
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